Refund policy

We want you to be confident in your order. Please review sizing and product details carefully before purchasing.

RETURNS & EXCHANGES

We accept return requests within 7 days of delivery. Items must be unworn, unwashed, unused, and in their original condition.

To request a return or exchange, contact us with your order number and reason for the request. Returns sent without prior approval may not be accepted.

DAMAGED OR INCORRECT ITEMS

If your item arrives damaged, defective, or incorrect, contact us as soon as possible after delivery and include photos of the item and your order number. If approved, we will arrange a replacement or refund at no additional cost.

FINAL SALE ITEMS

Items marked Final Sale, personalized/custom items, and gift cards cannot be returned unless they arrive damaged, defective, or incorrect.

REFUNDS

Once an approved return is received and inspected, we will notify you. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or card provider.

SHIPPING COSTS

Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect. Customers are responsible for return shipping for standard returns or size exchanges.

ORDER CANCELLATIONS

Orders cannot be cancelled.

CONTACT US

For return or refund questions, contact Alma Mater District through the contact information provided on our website